Illawarra · Southern Highlands · Sydney · Since 2002Illawarra · Highlands · Sydney · Since 2002

Burst pipe?Blocked drain?We're on our way.

Licensed plumbers, drainers and gasfitters for homes, strata, councils and commercial sites.

  • ISO 9001Quality
  • ISO 45001Safety
  • ISO 14001Environment

Every plumbing job. One call.

Each service opens its own page — what it is, signs you need it, photos, FAQs and a call button.

Tap your home. We fix all of it.

Tap a blue dot or a room to see what goes wrong there — and how we fix it.

3D cut-away of a two-storey home showing the bathroom, toilet, ensuite, kitchen, laundry, roof, hot water, gas meter, rainwater tank and the sewer pipe with tree roots

What's going on? Tap what you see.

Emergency

Today

This week

EMERGENCYAct now

Possible gas leak

A gas smell inside or near the meter can be dangerous. Get everyone safe first, then call.

Do this first

  1. Get everyone out of the house.
  2. Don't use light switches, phones or flames inside.
  3. Open doors and windows as you go, if it is safe.
  4. Turn the gas off at the meter, if it is safe to do so.
  5. From outside, call us on 02 4295 3222 — or Jemena gas faults on 131 909. If anyone is in danger, call 000.

EMERGENCYAct now

Burst or leaking pipe

Turn the water off at the main to stop the damage, then call — we come out 24/7.

Do this first

  1. Turn off the water main (usually near the front boundary or the water meter).
  2. Turn off the hot water system.
  3. If water is near powerpoints or appliances, switch off at the switchboard.
  4. Move valuables away from the water.

URGENTToday

Sewer blockage

Usually tree roots or a collapsed pipe in the sewer line. Avoid using toilets and drains until it is cleared.

URGENTToday

Blocked drain

Gurgling and slow drains mean a blockage is building — often roots, fat or wipes. We camera it, then jet it clear.

URGENTToday

Hot water system fault

Could be a pilot light, element, thermostat or a system at the end of its life. We repair or replace — gas, electric or heat pump.

SOONThis week

Hidden leak

A leaking pipe inside the wall or a shower that is no longer waterproof. Our thermal camera helps find it without ripping walls apart.

SOONThis week

Possible hidden leak

A big jump usually means water is escaping somewhere — underground, in a wall or a running toilet.

SOONThis week

Worn tap washer or cartridge

A quick fix — and it stops water going down the drain every day.

SOONThis week

Faulty cistern valve

Usually a worn inlet valve or flush seal in the cistern.

A real jobStart to finish.

From the knock on the door to the final camera check — here's how a blocked drain gets sorted.

  1. CityWide plumbing truck parked outside a house
    Step 01

    We arrive

    A fully-stocked truck at your door — day or night.

  2. CityWide plumber setting up the drain camera in a backyard
    Step 02

    Camera goes in

    Our drain camera finds the problem — no digging blind.

  3. Real drain-camera clip — coming soon
    Step 03

    Blockage found

    You see exactly what's wrong, on screen, before we start.

  4. CityWide plumber jetting a drain from the truck
    Step 04

    Blasted clear

    High-pressure jetting cuts through roots and build-up.

  5. CityWide plumber finishing the job
    Step 05

    Fixed. Done.

    Flowing again — and the camera proves it.

Certified. Licensed. Trusted.

Independently certified for quality, safety and the environment — the standard councils, facility managers and strata ask for.

  • ISO 9001 — Quality

    Every job planned, checked and signed off the same way.

  • ISO 45001 — Safety

    Safe work methods on every site — homes to high-rise.

  • ISO 14001 — Environment

    Waste, water and chemicals handled responsibly.

Licensed for

  • Plumber
  • Drainer
  • Gasfitter
  • Roof plumber
  • Backflow prevention
  • TMV
  • Kitchen, laundry & bathroom
  • Qualified supervisor
  • Contractor & company — Lic 227021C

Everyday plumbing we cover

  • General plumbing
  • Hot water
  • Gas fitting
  • Blocked drains
  • Leak detection
  • Stormwater & sewer
  • Rainwater tanks & pumps
  • Zip & boiling-water taps
  • Waterproofing
  • Fire hydrant & hose reel plumbing
  • Strata & real estate maintenance

Trusted by

BGIS, GLAD Group, Kiama Council, Cleanaway, Afford, WIN Corporation, Strata managers, Real estate agencies

Our offices and the areas we cover

Head office

Wollongong

Unit 3/29 Sunset Ave, Barrack Heights NSW 2528

Sydney branch

Smithfield

Unit 2/40 Pavesi St, Smithfield NSW 2164

Need a plumber right now?

02 4295 3222
Call 24/7 on 02 4295 3222Book online